Usage Agreement

Hosting terms

• It is strictly forbidden for the site to contain any of the following materials: Songs, movies, and everything related to art, pornographic images, hacking programs, teaching hacks, calling for extremism and violence, and everything that contradicts the teachings of our true Islamic religion, the doctrine of the Sunnis and the community, and the systems and laws in force in the Arab Republic of Egypt.
• It is strictly forbidden to use advertising messages or (Spam) messages (junk mail) or (postal dumping), which are internationally prohibited, and it is also forbidden to publish or market them.
• It is strictly forbidden to attempt defamation or tarnish the company’s reputation, directly or indirectly, or in any way. It is also prohibited to insult the company’s employees or deal with them in an inappropriate manner.
• In the event that the above-mentioned items are violated, this will result in stopping the site for a period of (3) days, and if the matter is repeated, the site will be closed permanently, and a fine of $50 will be required to receive the backup copy.
• In the event of discovery of spyware files or cascades within the space or an attempt to penetrate the server or files or programs to damage other sites. In any site, the site is suspended without informing the customer for a period of not less than a week, with a fine of $50 being paid to restart the site. Because the site data and maintaining it is the responsibility of the customer himself, whoever uploaded these shells or malicious programs.
• The owner of the service is the owner of the account in the customer service center through which the service was requested, and no other person or account has the right to claim any data, services, or inquiries about this service provided by us, and xroot disclaims its full responsibility for any loss The customer of his account data in the customer service center or exposure to theft and the resulting damage to the service provided to the customer.
• We have the right to amend the prices of the plans and services on our site at any time, and this does not apply to the sites that were booked before the amendment, but it applies to all sites when renewing the subscription.
• In the event that the specified bandwidth for the site expires, the site is automatically stopped until the beginning of the calendar month, and in the event that the site is desired to open, then an amount of $ 30 is paid to open the site until the end of the month (for a period of one month), or upgrade to a higher data transfer plan, and the customer must verify the size Monthly data transfer used through its site control panel.
• The customer has the right to consume from the server resources as much as the plan he subscribes to, and in the event that this limit is exceeded, the site is automatically stopped and the customer is asked to know the cause of the problem and solve it within (24) hours or upgrade the plan, and in the event that it is not possible to solve the problem, a backup copy is delivered to the customer and his subscription is terminated .
• In the event that the customer’s subscription ends, he is notified of this through the company’s automatic reminder system, and in the event of non-payment on the specified date, the site is suspended, and when a request is made to reactivate the service after its expiry or a backup copy of the site, an $80 fine is paid, and the customer has no right to claim By opening the site or a backup copy of it after (10) days have passed since the end of the service.
• When installing the forums, the code copies are installed. Hosting Xroot does not bear the slightest responsibility in the event that your forum is reported, God forbid.
• In the event that a notification is received from the information center that there are files, programs or scripts that violate and are not regular, the site will be stopped immediately and the customer will be informed of that in order to delete or license this content.
• When the customer desires to renew a domain after expiration within a period not exceeding two weeks, a fine of $30 will be paid, and Xroot is not responsible for losing, withdrawing or increasing the value of the domain two weeks after its expiry.
• Xroot hosting is not liable for damages to your site due to mistakes you make or as a result of server disabling for reasons of force majeure.
• Technical support is to ensure that the site works throughout the day, and technical support does not include any additions to forums such as sections, hacks, additions, styles, nor the contents of the site such as programs, interfaces, magazines, etc.
• The customer, after his request to cancel the hosting and transfer his site to another company, is not entitled to return again and demand that his site be reopened on our hosting, except after the service is requested again.